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Customer Support

Context Help

If you get lost inside our hosting Control Panel, the first thing you should do is push the Help button, which is visible on each and every page. A pop-up window will show up. It offers elaborate information about all the actions that you can carry out on that particular page. Each popup opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have a rich variety of how-to video clips explaining how to use our web hosting Control Panel. They're created for those of you who would like to see how things are being done rather than only reading articles. Thus, everyone can swiftly become familiar with our hosting Control Panel by simply watching our step-by-step tutorial videos.


If you can't discover the solution you need, take a gaze at our comprehensive Frequently Asked Questions section, which contains questions asked by real individuals and offers practical solutions. We regulary "revamp" our FAQ database with new Q&A's so as to encompass all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the solution you need in the FAQ database either, you can contact our great team of client support engineers available 24/7 and eager to help you with any issue. Each support ticket you send will be responded to within 60 minutes (the average response time is just twenty mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
Our ID: 43753

Sales Lines Working Hours:
Monday to Friday:
10:00 AM - 12:00 AM GMT/UK
05:00 AM - 07:00 PM EST/USA
06:00 PM - 08:00 AM EST/AU


Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to:
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